Privacy beleid van Spatial Insight

Het beleid is alleen in het Engels beschikbaar en geldt voor Spatial Insight WD BV en dochterondernemingen, waaronder Spatial Insight BV en SynergieNL BV.

  1. Who we are and why this policy?

 Who we are?

Spatial Insight WD B.V. and its subsidiaries, hereinafter “Spatial Insight”, is a company specialized in supporting GIS and Asset Management issues. Core activities are aimed at registering, integrating and analyzing data that describes the state of a pipeline network. We work together with various partners on a wide range of projects.

In this Privacy Policy, references to “we”, “us” or “our” are references to Spatial Insight. References to ‘you’ or ‘your’ are references to the user of Spatial Insight or to the person we inform via this privacy statement.

Why this policy?

Spatial Insight can process your personal data when carrying out its activities. For example, when you are a customer with us, visit our website or when Spatial Insight wants to keep in touch with you. In this statement (hereinafter: “Privacy statement”) you can read which personal data we collect and why (for what purposes) we do this. You will also find information about your rights as a data subject.

We are aware of the importance of protecting your personal data. Careful handling of personal data is of great importance to Spatial Insight and all its affiliated legal entities. We act in accordance with applicable laws and regulations, such as the General Data Protection Regulation (GDPR).

We collect and process personal data if this is permitted under the GDPR. Your personal data will be treated confidentially. We only process personal data for the purpose for which it was collected. We ensure that your data is protected in an appropriate technical and organizational manner.

The Responsible

Spatial Insight is responsible for the processing of personal data and acts as “controller” as referred to in the GDPR. These are our details:

– Statutory name: Spatial Insight WD B.V.

– Business, visiting and postal address: Nieuwe gracht 45, 2011ND, Haarlem

– Email address:

– Dutch Chamber of Commerce (KvK) number: 80181171

For whom?

This privacy statement applies to users of Spatial Insight and to visitors to our website Furthermore, this privacy statement applies to all persons whose personal data we process in the context of our activities, services and activities.

We hope that all information is clear. If you have any questions about this, please contact us. Our contact person for privacy, this Privacy Statement and the related topics can be reached via and 06-51166279.

  1. Which personal data do we collect?

Spatial Insight only processes your personal data when this is necessary for the execution of our activities, services or activities. Another reason to process your personal data may be because you have provided your contact details to Spatial Insight yourself. This may be because you would like to get in touch or stay in touch with us or wish to receive information.

In general, we may process the following personal data, where we note that you are more specifically informed in chapter 4 of this privacy statement. Which personal data is collected from you depends on our relationship with you. This could include:

– first and last name, initials,

– organization name,

– address data,

– phone number,

– e-mail address,

– function, profession.

– interaction data, such as IP address, surfing behavior on our website, click behavior and location data.

  1. General purpose and principles of the processing of personal data

We use personal data for the general purposes of Spatial Insight mentioned below. In chapter 4, we will further specify and explain this information for specific activities or per group of parties involved.

Spatial Insight will only process your personal data when it is necessary for:

  • Information provision and service purposes, such as maintaining contact, improving the quality of our activities or settling a request for information, question or complaint.
  • The formation and execution of agreements between you and Spatial Insight such as the purchase and payment of our services or the delivery of products or services by you as a supplier.
  • Follow-up of legal obligations.
  • Development and analysis purposes to further develop, maintain and improve our website.
  • Marketing purposes and commercial interests and to better understand your preferences and wishes.

Our processing for the aforementioned purposes is based on the legal bases laid down in the GDPR “the execution of contracts”, “compliance with legal obligations” and our “legitimate interest” or because you have consented to the processing and have given us permission to do so.

If you choose not to provide the personal information requested by Spatial Insight, we may not be able to provide you with the information and / or agreements or services you have requested and / or we may not meet the objective (and ) for which we have requested and processed the personal data.

  1. Purpose and principles of specific processing of personal data

Customers of Spatial Insight

Spatial Insight collects personal data from its customers. The collection of this data is necessary in the context of the performance of the services that Spatial Insight provides to its customers. Data that are processed are (per user) the name, e-mail address, username and password of the digital environment and the name of the customer’s organization.

Online visitors of our website

Spatial Insight provides information about its services and activities through its website Terms of use also apply to the use of the Spatial Insight website.

When you visit the Spatial Insight website, we process your IP address. This can be personal data. We do this to analyze how often our website is visited. We also measure visitor flows on our website and may collect information about your activities during your visit. We do this to personalize your experience of the website. Among other things, we record your preferences and settings and we collect statistical data that help us to improve and further develop our website.

We have included additional information about this in chapter 9 of this privacy statement, which also contains our cookie statement.

The processing of personal data in connection with our marketing purposes

Spatial Insight may collect, store and use personal data in its CRM system in the context of its commercial interest. For example if you

one of the Spatial Insight employees provides your contact details, has met or has concluded an agreement with Spatial Insight as a contact person. In this regard, Spatial Insight collects the organization name of the organization for which you work, billing information, your name, position business telephone number, business email address and substantive information about contact moments.

Spatial Insight has a legitimate interest in storing this data for our commercial interests, for example, in order to provide you with better service in the future. We may contact you by telephone or by post for marketing purposes related to our services. If you let us know that you do not want to receive this form of marketing, we will respect it. For such marketing purposes, we will only approach you electronically, by email or text message, if it concerns a transactional email or if you have agreed to this.

Online or telephone contact with Spatial Insight

Spatial Insight collects your personal data when you contact us, be it via social media, by email, by telephone or post. We must use this personal data to respond to your questions and / or to provide services and / or information or products that you have requested.

The requested personal data includes your name and the contact details (such as email address, telephone number or address) that depend on how you want us to respond (by email, by telephone or by post) and your personal choices and requests.

Staff of Spatial Insight

Spatial Insight also processes data from its personnel. For example, Spatial Insight processes name, address and residence details, a copy of the identification (only relevant information), the social security number, bank details, a copy of diplomas, a copy of the CV and a copy of the employment contract (where many of the aforementioned details are processed).

Spatial Insight processes this data because it is necessary for the proper execution of the employment contract, to comply with its legal obligations (with regard to, for example, the tax authorities) and in the context of its legitimate interest (such as a copy of diplomas against fraud). Spatial Insight will only process this data for the aforementioned purposes.

Job appliance at Spatial Insight

During an application procedure we will process personal data, such as your name, address, email address, telephone number, date of birth and gender. In addition, Spatial Insight will ask for information about the courses you have followed as well as your employment history. In this context, Spatial Insight can also view a (business) social media profile such as LinkedIn. Spatial Insight will only process the data insofar as it has a legitimate interest in processing it and if the processing is necessary for the purpose of finding the right candidate for the position.

  1. How long do we keep data?

Spatial Insight does not store personal data longer than is necessary for the purpose for which the personal data were obtained, unless the storage of this data is necessary for us to comply with a legal obligation. Or, because we have a legitimate interest in this, or keep this information at your request and with your permission.

Your personal data will be deleted if it appears that your email address is no longer in use, your personal data is processed on the basis of permission and you withdraw the permission, the legitimate interest on the basis of which we process personal data will lapse, and after the following stated specific terms:


Customer data is generally kept for up to 2 years after the last transaction. However, this always depends on how long it takes to identify customers for the purpose for which the data was initially collected.


We keep the data in the CRM system for as long as is necessary for our commercial interests. If there has been no contact for 5 years, we will delete your information and data.


Insofar as the information about the personnel relates to the payroll or other financial data, this information is stored no longer than during the relevant financial year + 7 years. This is Spatial Insight required by law.

Payroll tax statements and copies of IDs are kept for up to 5 years after employment. This is Spatial Insight required by law.

For other personnel information, a retention period of up to 2 years after termination of employment applies.

Settlement of complaints

Information about the settlement of questions or complaints is kept for a maximum of 2 years after settlement.

Details of applicants

The personal data processed in the context of the application procedure will be stored for a maximum of 4 weeks after completion of the application procedure. If Spatial Insight wishes to keep the personal data for longer, it will ask the applicant for permission, after which the data will be stored for a maximum of one year.

  1. Who are involved in the processing of your personal data and with whom do we share such data?

Within the Spatial Insight service, a contact person for carrying out activities is shown at relevant places. It also records who entered or last changed data. This data is visible within their own provision area for all users of our Spatial Insight service.

Our employees may have access to your personal data when carrying out the work. Access to personal data is only possible if this is necessary for the specific employee to perform his or her work.

We can use third parties to support our organization, whereby personal data is processed by this third party. If Spatial Insight engages such “processors”, Spatial Insight has concluded an agreement in which cases, among other things, we agree on the obligations of such a third party and also, for example, that your personal data is sufficiently protected.

Unless there is a legitimate interest or a legal obligation, Spatial Insight will otherwise not provide your personal data to third parties for commercial purposes. Except with your express permission. In that case you have the right to withdraw your consent, see chapter 7 below.

Your personal data can be processed within countries of the European Economic Area (EEA). To the extent that data processing takes place outside the EEA, Spatial Insight will take additional measures, such as the inclusion of standard contractual clauses, approved by the European Commission, for the transfer of personal data to processors established in third countries.

  1. What security measures do we take & obligation to report data leaks

Spatial Insight has taken appropriate technical and organizational measures, such as encryption and a login system, to protect your personal data against loss or any form of unlawful processing (hacking), unauthorized access and disclosure.

Persons who have access to your data on behalf of Spatial Insight are bound to confidentiality and careful handling of your data. Our employees are bound by an internal privacy policy. When Spatial Insight engages third parties as processors, we require the same technical and organizational measures from our processors and we have laid this down with them in a processing agreement.

In the unlikely event of a possible data breach, we will report this (in time) to the Dutch Data Protection Authority and, where necessary, to you personally, in cases where this is necessary under the GDPR and / or other legislation.

  1. What are your rights?

As a data subject, you have the following rights under the GDPR:

  • The right to request information about the processing of your personal data;
  • The right to have your personal data transferred to another party (data portability);
  • The right to change your personal data;
  • The right to withdraw consent you have given;
  • The right to have your data deleted if the data is no longer necessary for the purposes for which it was obtained or if you withdraw your consent. You do not always have the right to have data deleted, exceptions may apply;
  • The right to restriction of processing;
  • The right to object to the processing;
  • The right to file a complaint with the Dutch Data Protection Authority if you believe that Spatial Insight would violate applicable privacy rules.

It is important to Spatial Insight to point out to you that the rights described above are not absolute rights and that Spatial Insight does not have to comply with a specific request under certain circumstances. We will assess each request individually on the basis of the specific circumstances and the applicable legislation. If we cannot comply with a specific request, we will always motivate this decision to you.

If you do not agree with our decision, you can file a complaint with the Dutch Data Protection Authority or submit it to a judge. The right to object to the use of personal data for (direct) marketing purposes is, however, absolute. This means that we will always accept a request for non-direct marketing communications.

You can address your (privacy) requests to Spatial Insight by e-mail to and / or by post to the following address: Spatial Insight, Spaarnrijkstraat 13, 2024 EH Haarlem.

In connection with these specific processing purposes, the rights of data subjects as set out in Chapter 8 (regarding access, modification or deletion of the personal data) are limited.

  1. Use of cookies/hyperlinks

COOKIE POLICY – Spatial Insight

Version: May 2018

Spatial Insight uses technological means such as cookies and pixels to improve its website and services (hereinafter: Cookies). Cookies are small pieces of information that are stored on your computer by your browser and contain (limited) information about you as a user.

Spatial Insight uses Cookies to collect information about the use of its services and to improve and adapt them to the wishes of the visitors. Cookies are also used for own marketing purposes, including online advertisements. The Cookies used on the Spatial Insight website can come from Spatial Insight as well as from third parties involved by Spatial Insight. You can (partly) choose not to accept these Cookies by setting your internet browser accordingly. The Cookies used by Spatial Insight can be divided into four categories: (1) functional Cookies, (2) analytical Cookies and (3) marketing Cookies. More specific information per cookie category will be further explained below.

Spatial Insight attaches great importance to informing its visitors regarding the use of Cookies on its website in order to guarantee the privacy of its visitors and at the same time to offer visitors an optimally functioning website. In this regard, when placing Cookies that collect personal data, Spatial Insight will always ask the visitor’s permission before the Cookie will be placed. In addition, the visitor has the option to grant or deny permission per Cookie category. Cookies that are only necessary for the functioning of the website can be placed without the visitor’s permission. The visitor can change and adjust the Cookie settings on the website at any time. See this Cookie Statement on the Spatial Insight website including subdomain (s).

Functional Cookies

Functional Cookies are necessary Cookies that are necessary for the Spatial Insight website to function properly. These Cookies do not store any personal data of the visitors, but only ensure an optimized user experience such as:

  • Het bewaren van persoonlijke instellingen voor de website van Spatial Insight, zoals de gekozen taal of geselecteerde browserinstellingen.
  • Het opslaan van reeds geaccepteerde toestemming voor de Cookies.
Naam Domain Function Expiration Type
CookieConsent Stores the user’s cookie state for the current domain. 1 year HTTP

Analytical Cookies

These Cookies are used for analytical purposes. This allows Spatial Insight to analyze the use of the website and to tailor the website optimally to the wishes of its visitors. With these Cookies it is possible that personal data is collected, including IP addresses, locations and internet behavior.

Naam Domein Function Expiration Type
_ga Google Analytics. Registers a unique ID that is used to generate statistics about how the visitor uses the website. 2 years HTTP
_gat Google Analytics. Used to adjust the request speed. End of session HTTP
_gid Google Analytics. Registers a unique ID that is used to generate statistics about how the visitor uses the website. End of session HTTP
p.gif Unknown End of session Pixel

Marketing Cookies

The marketing Cookies consist of Cookies (from third parties) that monitor the internet behavior of the visitors for the purpose of offering advertisements. With these Cookies it is possible that personal data is collected, including IP addresses, locations and internet behavior.

Marketing cookies can (depending on the visitor’s internet behavior) offer targeted advertisements, track which advertisements have been shown to the visitor and who has clicked on the advertisement.

Spatial Insight may not always be able to gain insight into all Cookies placed by third parties via the website. This is particularly important in the case of embedded content. This includes (visual) material that is loaded via another website, such as a Vimeo video stream. If you find such a Cookie that is not mentioned in the overview above, please contact Spatial Insight or the third party that uses the Cookie.

Delete cookies & browser setting

In your browser you have the option to (partially) delete cookies. How this works differs per browser.

Internet Explorer:

In Internet Explorer, select the “Tools” button, point to “Security”, and then select Delete Browsing History. Select the “Cookies and website data” check box and select “Delete”.

Mozilla Firefox:

Click on the Firefox at the top right on those horizontal bars and then click on “Options”. Select “Privacy & Security” and then “History”. Here you can specify which cookies should be deleted. In addition, under ‘Clear recent history …’ you can delete all Cookies by setting the time period to be deleted to ‘All’ and by selecting the arrow under ‘Details’ in the menu ‘Cookies’ and then on ‘Delete now’. click.

Google Chrome:

Click on the three vertical dots in the top right corner of your browser. Then go to “Settings” and then click on “Advanced”. Under “Privacy and security”, click on “Content settings”. Then click on “Cookies”. Here you can delete all cookies or certain cookies.

In addition, it is possible to set your browser so that you receive a notification for approval of placing a Cookie or that your browser will automatically refuse some or all Cookies. In this context, Spatial Insight points out that by refusing all cookies, the functional Cookies will not be placed, as a result of which the website may not function fully. For more information about setting up your browser, please consult your browser manual.

Right to inspection, correction or removal

Part of the Cookies used by us or by third parties collect personal data. You have the right to request access, correction or deletion with regard to your personal data. For Spatial Insight Cookies, we ask you to send a copy of the Cookie to which your personal data is linked. We may ask you in this burn to identify you. Requests can be submitted via For third-party cookies, we request that you contact the relevant party from which the cookie originates.
Change Cookie Statement

Spatial Insight works with many different partners to ensure the best online visitor experience. In this context, changes may be made to the Cookies used and the Cookie Statement. We therefore recommend that you always consult the latest version of the Cookie statement.

Questions and comments

Spatial Insight does its utmost to provide you with as clear as possible information about the Cookies used by Spatial Insight and third parties. If you have any questions or if it turns out that the list of cookies mentioned is not complete, please contact


Insofar as we place links on our website to third party websites, it is important to know that when visiting such third party websites, the privacy statement of the relevant website applies, and not that of Spatial Insight.

Amendments to this privacy statement

Our privacy statement may be amended from time to time. You will find the applicable version on our website (link to location of privacy and cookie statement…).

We therefore advise you, if you want information about privacy, to consult the current version on our website.

May 2018 version